Personal data policy

Europaband  is particularly committed to respecting your privacy and processing your personal data.

We inform you via this page of the nature of the personal data collected on the website as well as the purposes for which the Company uses this data.

1. Responsible for the processing of personal data

The data is collected by the company AHB, a limited liability company registered with the trade and companies register of ORLEANS under the number 52876306300013, with head office located at "Saint Joseph", 45640 SANDILLON.

In accordance with the French law "Informatique et Libertés" No. 78-17 of the 6th of January, 1978 amended in 2004, the Company has declared the collection and processing of your Personal Data to the CNIL.

2. Collection and use of data

When you use our website, some of your data is collected. .

In this case, only the data that you have voluntarily entered and which the Company needs are collected.

3. Data that may be collected

  • Personal data:
    The expression "personal data" refers to information that directly or indirectly permits your identification. This data will only be collected with your consent.
    This data can include your last name, first name, email address or your postal address.
    If you do not provide certain information, you will no longer be able to access the features that require this information, such as the creation of your customer account.
  • Non-personal data:
    Non-personal data refers to data that does not identify you personally
    It may include information stored, in a non-nominative fashion, that the user has provided in the context of surveys or studies (buying habits etc.) to enable the Company to improve its services, or anonymous information regarding the use of the Website, the type of internet browser, your operating system, IP address, the duration of the connection, pages visited, for statistical and security purposes.
  • Bank details :
    For the security of transactions, the Company uses a secure server (SSL).
    This software encrypts all your personal data essential to the processing of your orders (name, address, bank details) at the time of their entry. During its single transfer via the Internet, it is impossible to read it.
    During the payment process your bank details are encrypted on your computer and transmitted in unintelligible form to servers, which alone are able to decrypt them. Authorisations and data are then checked with your bank to prevent abuse and fraud.
    The only information then circulating on our website, during your orders, is a random number associated with your card, from which no algorithmic calculation can deduce the real number of the card.
    We do not have access to or retain any banking data.

4. Purpose of the processing of personal data

Your data is collected to enable you to access all our services and help us improve the quality of our commercial relations.
The collected data can be processed in the context of statistical studies of needs analysis or for purposes of direct commercial prospection (in particular to keep you informed about our new products or promotional offers).
The user of the Website is informed that any direct marketing operation by email is subject to the collection of their prior consent.
The user, who has given their prior consent, may receive by telephone or email newsletters, information and offers from the Company.

5. Recipients of the personal data

The personal data collected is intended to be used by the company only, it will not communicate this data to other companies for purposes of commercial use.
You can change your mind at any time and communicate this directly on the Website or by contacting the company.
Some of your data may be communicated to all judicial and administrative authorities who may request it as well as technical service providers or services, it being understood that the third-party provider does not have the right to use the data provided for any other purpose than the task for which the data has been entrusted to them or for the requirements of performing the service.

6. Retention of personal data

To respect your privacy, your personal data is kept for the time necessary for the purpose of their processing.

7. Sécurité des données personnelles

The Company has put in place appropriate technical and organisational measures to prevent the unauthorised or unlawful disclosure and access to your personal data as well as any loss, destruction, alteration or accidental damage caused to it.
However, the Company does not control all risks of intrusion by piracy or inherent to the operation and use of the Internet, and for which the Company cannot be held responsible.

8. Right of access, modification, rectification

Our personal data policy is established according to the legislation in force according to which you have a right of access, rectification and deletion of the data concerning you.
For more details about personal data concerning you or any claim concerning their processing by the Company, you can contact us by e-mail at or by writing to: europaband - 123 rue Bannier , 45000 ORLEANS.