Terms and conditions of sale and use
Welcome to the website www.europaband.fr, a website that sells event wristbands
. We invite you to carefully read the terms and conditions of use hereinafter referred to as TCU and the terms and conditions of sale
here after referred to as TCS. The use of the services of our website, as well as any order implies the prior, full and complete acceptance of these TCU/TCS and our policy of protection of personal data which you acknowledge having read.
Sarl AHB reserves the right to modify these TCS at any time without notice. In this case, orders placed remain governed by the TCS applicable on the day of the order by the purchaser. It is the user's responsibility to print this GTC. In case of dispute about its content, the backup system of the www.europaband.fr website shall prevail.
1 - LEGAL INFORMATION
RCS companies register no.: 528 763 063
Share capital: €550
intra-European VAT no.: FR 89 528763063
Tel.: 02 46 91 06 05
2 - THE TERMS AND CONDITIONS OF USE
Any access and/or use of the website www.europaband.fr implies compliance with all provisions of these terms and conditions and their acceptance. It therefore constitutes a contract between Sarl AHB and the User/Customer.
Customer: refers to any natural or legal person who acts for purposes that fall within the scope of their commercial, industrial, artisanal or liberal activity, who is aged at least 18 years old and who has made at least one order on the website. The customer has a customer account on europaband..fr
Identifier: such as an e-mail address necessary to ensure the identification of a user on the website, to allow them to access their account.
Password: this is understood as the sequence of characters that the user must keep secret and that allows them, with their ID, to access their account.
User: the user is defined as any person using the website www.europaband.fr or any of the services offered on it.
Identified user: the user is defined as any person using the website www.europaband.fr or any of the services offered on it and who has an account.
The Website is accessible to any user with access to the internet for free.
The user is responsible for their computer equipment as well as their access to the internet. All costs relating to access to the Website remain the responsibility of the user/customer.
REGISTRATION AND USE OF THE ACCOUNT:
The user can access their account after identification with their username and password.
The user is required to keep their username and password secret and must not communicate them to a third party. The user declares to be the legitimate holder of the e-mail address required during registration.
It is recommended that the user choose a password with a minimum length of eight characters combining digits, letters and special characters. The registration is final from the online validation of the fully completed registration form.
It is recommended that the user disconnect from the website once they have finished using the services.
The information provided by the user in the account section or during the order must be accurate and updated if need be via the dedicated form on the website. It is recommended to the user to verify scrupulously that the information entered is not incorrect.
SARL AHB will implement all means to ensure 24/7 access to the Website, but cannot be held responsible for any problem, malfunction of the website that would prevent access to the website and/or different services offered byeuropaband.fr. SARL AHB will do its best to solve any problem as soon as possible.
3 - TERMS AND CONDITIONS OF SALE:
The Terms and Conditions of Sale define the conditions applicable to sales concluded between individuals making a purchase via the website of europaband.fr, hereinafter referred to as "the Customer" and on the other hand the company AHB.
ORDER AND PRICES:
All prices are quoted in euros excluding taxes and excluding shipping costs (transport/delivery).
The shipping costs are indicated during the summary of the order and before payment.
The period of validity of the prices of the articles proposed on www.europaband.fr is 24 hours from their publication on the website www.europaband.fr.
Sarl AHB reserves the right to modify its prices. Price modification is not applicable to orders that have already been placed.
Items will be billed based on rates in effect at the time of order registration. They remain the property of the company AHB until full collection of the price. This price is payable in full.
For deliveries outside the European Union the user remains liable for any customs taxes possibly applicable and the customer is informed that these are not included in the prices indicated on the WEBSITE.
PAYMENT AND ORDER:
The order process is the following:
- Choice of articles and addition to the basket
- Validation of the content of the basket
- Identification on the website www.europaband.fr if the Customer is not already identified
- Choice of delivery method
- Choice of payment method and acceptance of the TCS
- Validation of payment
- User receipt of an order confirmation email
Sarl AHB retains ownership of the items until full payment of the order, that is to say after the order has been paid in full. As long as this form is not validated and the payment accepted by the banking operator, the order cannot be considered as passed.
In case of payment accepted by the banking operator but then subject to a rejection (opposition, fraudulent use of a credit card) with corresponding debit of the bank account of Sarl AHB, Sarl AHB is entitled to cancel the order without formalities or indemnities of any nature whatsoever.
Any order implies acceptance of the prices and description of items available for sale
Sarl AHB undertakes to fulfil orders received on the website only within the limits of available stocks.
The delivery time is counted in working days.
By application of Article L 120-20-3 of the Consumer Code, any customer who has not received delivery within thirty days of the validation of their order has the opportunity to obtain the resolution of the sale and obtain a refund.
The customer must inform the customer service ofeuropaband.fr of any delay or absence of delivery so that Sarl AHB can contact the carrier and/or deliverer chosen so that the latter can carry out an investigation. If at the end of the investigation period applicable according to the terms and conditions of the carrier and/or the delivery person, the order has still not been delivered, Sarl AHB will proceed to reshipment in the shortest time, of the order in question, without cost to the user.
RECEIPT OF ORDERS:
The customer must ensure that the parcel or the envelope is not damaged and make all observations useful to the delivery person and/or carrier and if necessary they should refuse the order.
Any customer who finds that the delivery is not in conformity with the order must contact customer service within three (3) business days of delivery, otherwise the delivery will be deemed to be in accordance with the order and without defects. The Sarl AHB has the possibility according to the information provided by the customer, to proceed to a new shipment of the order at short notice or request a return of the products delivered for verification. If the complaint is substantiated by customer services, Sarl AHB will promptly carry out a re-shipment without charge and refund the user the shipping and/or delivery costs resulting from the return of their initial order. Any user who returns the order without the prior consent of Sarl AHB customer service, is liable to pay the transport and/or delivery costs caused by the return and to also pay the return shipping costs of their initial order. In the event of abnormal or abusive returns, Sarl AHB may refuse to serve a subsequent order.
RIGHT OF WITHDRAWAL:
By application of Article L121-20-2 3° of the consumer right of withdrawal, the right of withdrawal cannot be exercised by the customer due to the delivery of a product made according to customer specifications or that has clearly been customised.
COMPUTING AND FREEDOM :
Sarl AHB collects personal data for the purposes of the provision of its services, their billing, the security of the automated processing system, and for a history of past orders. This data is not communicated to third parties, except upon judicial or law enforcement requisition and Sarl AHB guarantees the security of your personal data. The automated processing of personal data information on the www.europaband.fr WEBSITE has been declared to the Commission Nationale Informatique et Libertés ("National Commission for Information Technology and Individual Freedom"). In accordance with the modified Data Protection Act of 6 January 1978, the user has a right to access and rectify their personal data. The user can exercise this right by accessing their account via the dedicated interface of the WEBSITE. The user can also exercise their rights and obtain information by sending a letter indicating their name, first name, address and a copy of his national identity card (or passport) to the following address:
123 rue Bannier
In the forms present on the WEBSITE, the obligatory or optional nature of the answers is indicated either by a note (e.g. * sign) or by an alert during the validation of the form. Failure to answer a mandatory question results in access to the services being denied. Only the technical characteristics dated from the communication established between the user's computer and the server hosting the services are automatically collected during navigation, and this, for the sole purpose of ensuring the security of the WEBSITE and the security of access to user accounts. To benefit from certain services, your browser must accept cookies. Sarl AHB does not collect banking data.
The customer is responsible for the content of the delivered file(s). Sarl AHB considers that the copyright of the file(s) belong to the customer and accepts no responsibility for the contents of the file. The ordering customer is solely responsible for any consequences related to the illegal use of protected data. In addition, the ordering customer must, when ordering and possibly disclosing the printed material, scrupulously respect the legal provisions in force in the country concerned. The content of the WEBSITE is protected by the provisions of the Intellectual Property Code and by international treaties and agreements. Any reproduction or total or partial representation of any part of the content of the WEBSITE is strictly prohibited. Sarl AHB reserves all its intellectual property rights.
HOSTING OF SERVICES:
Your files are kept for the duration of the services. The user has the option to delete them from their account via the WEBSITE interface. As hosting of your files is carried out free of charge, Sarl AHB may interrupt access to your files at any time and terminate the hosting service. Sarl AHB has no guarantee that your files will be accessible without interruption and Sarl AHB reserves the right to interrupt the services for the purposes of carrying out its maintenance operations on the WEBSITE. This file hosting cannot be used as the only backup system by the user who must therefore keep a copy of their originals. No compensation is payable by Sarl AHB in case of accidental loss of your files or their deletion following the termination of the services or because of a violation by the user of these Terms and Conditions.
Under the law of the 29th of July, 1881 - Article 3, the company Sarl AHB is obliged to affix its coordinates (RCS) for any writing made public, with the exception of town works or book shops. However, if the print is ordered by another printer, the name and address of the printer is sufficient. Concerning the damage or the loss of delivered files, Sarl AHB can in no way be held responsible. Sarl AHB formally declares that the quality of the printing ordered can not in any case be greater than that displayed on the computer screen of the user. Sarl AHB's liability is limited to production defects. Sarl AHB can in no way be held liable for indirect damage suffered by users because of its services.
The responsibility of Sarl AHB cannot be engaged in the case where the non-performance of its obligations would be imputable to a case of force majeure or fortuitous event within the meaning of article 1148 of the French Civil Code. In case of force majeure, Sarl AHB may terminate all services and cancel orders placed automatically, without legal formality or compensation of any kind whatsoever except reimbursement of the price paid if the order has not yet begun to be executed.
MODIFICATION OR TERMINATION OF SERVICES:
At any time AHB Sarl, may modify, restrict or terminate services without compensation of any kind whatsoever for users. Orders placed are nevertheless executed according to the Terms and Conditions applicable on the day of the order, except in case of judicial prohibition or change of law or regulation. Sarl AHB may refuse to execute any order and delete any account or file delivered, without notice, violating these Terms and Conditions.
Claims, insofar as they are clearly formulated claims, must be brought to our attention within a maximum of 5 working days after delivery of the order placed by the customer. If the complaint is justified, the customer can only claim a new execution of the order. Any complaint must be addressed to customer service at:
123 rue Bannier
The services are reserved for persons with the legal capacity to contract and persons acting on behalf of and for the account of a legal person must, if necessary, at the request of Sarl AHB, be able to justify their power and/or mandate to use the services on behalf of and for the account of the legal entity for which they are acting.
APPLICABLE LAW AND COMPETENT COURTS:
These Terms and Conditions are subject to French (FR) law. If the user is a merchant, the competent court in case of dispute is the commercial court of the city of ORLEANS (45) in France (FR).